Privacy Policy

1. Information We Collect

We collect only the information necessary to provide the Service:

• Files you upload— temporarily stored for conversion, auto-deleted within 1 hour
• Account information— email address and display name if you create an account
• Usage data— anonymous analytics about feature usage and performance
• Cookies— essential cookies for authentication and functionality

2. How We Use Your Information

Your information is used solely to:

• Process file conversions you request
• Maintain and improve the Service
• Communicate account-related notices
• Comply with legal obligations

3. Data Storage & Deletion

Uploaded files are automatically and permanently deleted within 1 hour of conversion. Account data is retained until you request deletion. You may request deletion of your account and associated data at any time by contacting us.

4. Third-Party Services

We use the following third-party services, each with their own privacy practices:

• Supabase— authentication and database
• Google Cloud— cloud infrastructure and file storage
• Google AI (Gemini)— AI-powered format suggestions

5. Your Rights (GDPR & CCPA)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at support@convertai.app.

6. Cookies

We use essential cookies for authentication and service functionality. No tracking cookies are used without consent. See our Cookie Policy for details.

7. Contact

Privacy-related inquiries: support@convertai.app